Legal Document

A 365's Terms & Conditions — Fully in Bengali

Please read these Terms & Conditions carefully before using the a 365 platform. All rules covering accounts, betting, payments, bonuses, and Responsible Gaming are clearly outlined here.

Last updated: January 2026  |  Language: English (en-BD)
Transparent & Secure
Every rule at a 365 is designed with member protection in mind.

Key Terms at a Glance

Before reading the full document, here are six key points you should know.

Age Requirement & Eligibility
You must be at least 18 years of age to use a 365. Providing false information during age verification will result in account termination.
Deposits & Withdrawals
Safe transactions via Mobile Pay, Nagad, and Rocket. Minimum deposit ৳500, with withdrawals typically processed within 5 minutes.
Bonus & Wagering Requirements
Specific wagering requirements apply to each bonus. Meeting those requirements is mandatory before any bonus can be withdrawn.
Account Security
Each member may hold only one account. Multiple accounts or the use of false identities are strictly prohibited.
Betting Rules
All bets are final once confirmed and cannot be changed. A clear refund policy applies in the event a match is cancelled.
Responsible Gaming
a 365 is committed to responsible gaming. Members can set their own limits and take a temporary break whenever needed.

These terms and conditions constitute a binding agreement for use of the a 365 platform. By accessing or registering on the platform, you are considered to have automatically accepted these terms.

1

Introduction & Eligibility

A 365 ("we", "the platform") provides a licensed online gaming and Sports Betting service for members in Bangladesh. These terms and conditions ("Terms") form a legal agreement between a 365 and you.

By using the a 365 website, app, or any of our services, you confirm that you have read, understood, and agreed to these terms. If you do not agree with any part of these terms, please refrain from using the platform.

Important: These terms apply only to individuals aged 18 and above. Use of a 365 by minors is strictly prohibited.

2

Account Registration & Verification

To create an account with a 365, you must provide accurate and complete information. a 365 reserves the right to terminate any account at any time if false information is provided.

  • Each member is only one account can keep.
  • The name, address, and phone number registered on your account must be accurate and truthful.
  • The KYC verification process may require you to submit a copy of your National ID or passport.
  • Members are solely responsible for keeping their account password secure.
  • Sharing your account with any third party is strictly prohibited.

If multiple accounts are created, all accounts will be permanently closed and all deposited funds may be forfeited.

3

Deposit & Payment Policy

A 365 accepts deposits via popular mobile banking methods in Bangladesh. All deposits are secured with SSL encryption.

  • Minimum deposit: ৳500
  • Maximum deposit: Daily ৳1,00,000 (adjustable based on account level)
  • Accepted methods: Mobile Pay, Nagad, Rocket, Bank Transfer
  • Deposits are generally credited to your account instantly.
  • Deposits from third-party accounts are not accepted.

If you experience any issues with a deposit, contact our 24/7 Bengali Support. We will stay with you until the problem is resolved.

4

Withdrawal Policy

A 365 is committed to fast, secure withdrawals. You won't face any unreasonable delays in accessing your winnings.

  • Minimum withdrawal: ৳500
  • Processing time: Mobile Pay/Nagad/Rocket typically within 5 minutes; bank transfers up to 24 hours
  • Withdrawals will only be processed to the same payment method used for the deposit.
  • Large withdrawals may be held until KYC verification is complete.
  • Any amount tied to an unmet bonus condition cannot be withdrawn.

For suspicious transactions, a 365 reserves the right to temporarily hold a withdrawal pending verification. This process is in place solely to protect our members.

5

Bonus & Promotions Terms

A 365 regularly offers a range of bonuses and promotions. Each offer comes with its own terms, which must be followed.

  • The welcome bonus applies to your first deposit only and is available once per member.
  • A specified wagering multiplier must be met before a bonus can be withdrawn (typically 10x–30x).
  • There is a set timeframe to meet wagering requirements — any unused bonus will be forfeited once the period expires.
  • Multiple bonuses cannot be used at the same time.
  • If bonus abuse is found, the bonus and any associated winnings will be voided.

Full terms for all bonuses on the bonus page and on the promotions page available.

6

Betting Rules

When placing bets at a 365, the following rules must be followed. They apply equally to all members.

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If your internet connection drops, any bet that was already confirmed will remain valid.
  • If a match is fully cancelled, the full stake will be refunded.
  • If a match is abandoned or postponed, a decision will be made in accordance with a 365's policies.
  • If an odds error is detected, a 365 reserves the right to recalculate or void the bet at the corrected odds.
  • Odds in live betting can change rapidly; they are not final until the bet is confirmed.
7

Prohibited Activities

The following activities are strictly prohibited on a 365. Violations may result in account termination and forfeiture of funds.

  • Creating multiple accounts or operating an account under a false identity.
  • Providing false information in order to obtain bonuses.
  • Placing bets using automated bots or software.
  • Betting using match-fixing arrangements or insider information.
  • Using the platform for money laundering or any illegal financial activity.
  • Accessing another member's account without permission or engaging in hacking.
  • Exploiting technical glitches on the platform to gain an unfair advantage.

A 365 reserves the right to take legal action and report to the relevant authorities anyone found to be involved in any of the activities listed above.

8

Account Suspension & Termination

Members may close their account at any time. a 365 also reserves the right to terminate accounts under certain circumstances.

  • Voluntary closure: Once you contact support, your account will be closed within 24 hours and any remaining balance will be refunded.
  • Temporary Break: You can lock your account on your own for 7 days, 30 days, or 6 months.
  • Terminated by a 365: Violation of the terms and conditions may result in account termination without notice.
  • Re-registration after account termination is subject to a 365's approval.
9

Privacy & Data Protection

A 365 treats the protection of your personal information as its highest priority. To learn more about how we collect, store, and use your data, Privacy Policy Read.

  • Your information is never sold to third parties.
  • Your data is used solely for service improvement and legal compliance purposes.
  • All data is protected with 256-bit SSL encryption.
  • You may request to view or delete your data at any time.
10

Responsible Gaming Policy

A 365 believes gaming is for enjoyment, not addiction. That is why we follow responsible gaming as a core company policy.

  • Members can set their own daily, weekly, and monthly betting limits.
  • Loss limit settings are available on all accounts.
  • If signs of addictive behaviour are detected, the a 365 support team is available to help.
  • Activating self-exclusion will automatically lock your account for the specified period.
  • For more details, visit the Responsible Play page.

Remember — gaming should be fun. If it ever starts to feel stressful or problematic, take a break right away and reach out to us.

11

Limitation of Liability

Our liability for any direct or indirect loss arising from use of the a 365 platform is limited. a 365 will not be held responsible in the following cases:

  • Bets lost or missed due to internet connectivity issues.
  • Third-party software or server errors.
  • Unavoidable technical failures or disruptions during maintenance.
  • Losses resulting from the member's own negligence or error.

That said, a 365 always strives to resolve any issues as quickly as possible and to minimise any inconvenience to members.

12

Terms Updates & Notice

A 365 reserves the right to update these terms and conditions at any time. Members will be notified via email or an in-platform notice prior to any significant changes.

  • Continued use of the platform after changes take effect will be considered acceptance of the updated terms.
  • The latest version of the terms will always be available on this page.
  • The revision date will be noted at the top of the page.

If you have any questions or need clarification, reach out to our Bengali support team: support@a365.plus

A Few More Words on the Terms & Conditions

The terms and conditions of a 365 were created with one goal — to ensure your experience is safe, transparent, and fair. We believe a great platform is one where the rules work for its members, not against them.

On many online platforms in Bangladesh, terms and conditions are written in English, which can be difficult for everyday users to understand. From day one, a 365 made a clear decision — all rules would be written in Bengali, in plain language. Because we want you to make informed decisions.

Many platforms draw complaints over payments — hidden charges, delayed withdrawals, accounts closed on dubious grounds. There is no place for that culture at a 365. Our payment policy is fully transparent, and every decision is backed by a clear, reasonable rationale.

Bonuses can seem confusing, but meeting the requirements is straightforward once you know what they are. a 365's bonus page lists the conditions for each offer separately — check them out and make the most of your bonuses with a plan.

A 365's position on responsible gaming is straightforward. Gaming should be a source of fun, never stress or debt. That is why our platform offers limit settings, self-exclusion, and support resources. If you ever feel you need a break, that option is always available — no questions asked.

One final word — a 365 is more than just a gaming platform; it is a trusted part of Bangladesh's gaming community. We are committed to upholding fairness and transparency in every bet you place, every transaction you make, and every experience you have — that is our promise.

Got the rules? Get started now

Registration at a 365 is completely free. Get a 100% bonus on your first deposit and enjoy the best gaming experience in Bangladesh.

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